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Shipping:

We pride ourselves on quick processing, all orders ship the same day. All orders ship from Ottawa, Ontario CA

Pick up:

Local pickup is available and usually is ready within a few hours. You will receive and email when your order is ready for pick up and it will be waiting for you. We offer contactless pick-up.

Shipping Options: 

Please make sure you’re reviewing the option you're choosing at check out as we get countless emails a day asking for status updates and unless it's tracked, we don't have any additional information to offer. 

Expedited Tracked Package Canada + USA + Worldwide:

If you opt for a tracked package, you will get a tracking number where you can track your package here or on the shop app.

Please note, all international packages may be subject to duties and taxes. Worthy Wands is not responsible for duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.

Lost Shipments:

  • Check with neighbours (or those with neighbouring mailboxes). This is most often where your package will be.
  • If you are still unable to locate your package, please email hello@worthywands.com and our team will file a claim with the shipping carrier if you'd paid for tracked packages. Otherwise we are unable to file a claim if you opted for regular untracked mail. Please note that a resolution can take up to 10 business days.
  • We are not responsible for lost parcels in the event that an incorrect shipping address was entered.

Please note that delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond the control of Worthy Wands.

If you run into any delivery issues, please contact hello@worthywands.com We are happy to help!