If you're looking for why your package still hasn't arrived and you didn't opt for a tracked insured package, please refer to this link: https://www.canadapost.ca/cpc/en/home.page
Please make sure you’re reviewing the option you're choosing at check out as we get countless emails a day asking for status updates and unless it's tracked, we don't have any additional information to offer.
We ship by Canada Post. We ship the same day or the next day depending on when your order was placed, but we have no control over the shipping time once your package leaves our hands.
Our rates are Canada Post’s rates. We do not determine shipping charges or shipping time frame.
***International Orders ***
International orders do not include any customs or duties. Customs, duties, taxes, or any other charges for the delivery, if any, are the responsibility of the buyer. This varies by country.
International shipments can be delayed by customs. Check with your local post office to make sure you have not missed a notice that your package is held at customs.
For any questions or inquiries, please contact firstname.lastname@example.org.
There is no shipping on gift cards. Once the purchase is complete, an email that contains a unique gift card code will be sent that can be used at checkout to redeem its value.